Doha: Huawei users are being offered extended warranty on a range of products as a precautionary measure based on recent public health and prevention considerations.
The offer includes Huawei’s wide range of products including smartphones, notebooks, tablets, smart wearables and other terminal products for which the warranty has expired during the period of March 24, 2020 to May 31, 2020. If a customer’s product meets the required conditions, the warranty period will be automatically extended to May 31, 2020, so they have their devices repaired under warranty and stay connected.
Customers who are practicing social distancing and staying at home can now take advantage of Huawei’s free courier services and have their device collected and returned by courier once it is repaired and sanitized.
Users are also being advised by Huawei to use the pre-installed Support App to troubleshoot the issue with smart diagnosis or connect with the online customer service and get remote service.
