Qatar already performs well on several global governance indices. The country ranks top or around the top of all other countries in the Middle East and North Africa (MENA). Qatar is the second in the region in the World Bank’s latest Worldwide Governance Indicators (WGI) metric for government effectiveness, second on the WGI indicator of regulatory quality, and second among Arab nations (and 40th globally) on Transparency International’s Corruption Perceptions Index.
Moreover, the Qatar National Vision 2030 and other successive policies have echoed the country’s focus and commitment to empowering the workforce, creating a knowledge-based economy, and boosting government services for stakeholders, employees, citizens and residents. Adopting information and communications technologies (ICTs) has become a necessity in today’s world. On the other hand, electronic government is increasingly dominant in the study of public administration.
The Civil Service and Government Development Bureau launched the first phase of its ‘Housing’ portal to improve government services, facilitate digital adaptation in the public sector and ease employee-centred services.The portal would enable the bureau to achieve the highest development and organizational modernization levels, facilitating housing services for government sector employees and enhancing digital transformation in its services.
While announcing the portal’s launch, the Director of the Government Housing and Building Department, Jassim Mohammed Telefat, Director of the Housing Planning Department, Abdullah Issa Al Hammadi, Director of the Allocation and Follow-up Department, Nasser Al Nuaimi, and Director of Information Systems Department at the Civil Service and Government Development Bureau Nouf Abdullah Al Marri disclosed that the Housing portal is “at the heart of the mission and responsibility of the Civil Service and Government Development Bureau to care for the human element, develop it, enhance its comfort, and invest in it, in a way that ensures improved performance.” The portal is designed to accommodate several government agencies with the option of adding more entities later. Per the authorities, the portal covers government agency employees subject to Human Resources Law No. 15 of 2016, which uses the ‘Mawared’ system.
Besides, the bureau aims to coordinate with the rest of the government agencies gradually to update their employees’ data in the Housing portal database to benefit from its services digitally to make it easier for government sector employees and owners to benefit from them at any time. The portal will also encourage transparency in government services, save time and effort and eliminate the need for complex government transactions.
