Under a number of initiatives particularly through Qatar Digital Government programme, Qatar government has introduced a set of innovative reforms in governance making the process of delivering services to the people more easy and smooth.
The world-class infrastructure and availability of digital services placed Qatar in a position to maintain business continuity during crisis situations as well.
Prime Minister and Minister of Interior H E Sheikh Khalid bin Khalifa bin Abdulaziz Al Thani, in the Cabinet meeting held yesterday, also directed all ministries and other government agencies to simplify procedures and remove bureaucratic obstacles so that distinguished services are provided to the public.
H E the Prime Minister and Minister of Interior also directed ministries and other government agencies for working to speed up the completion of the conversion of all services provided to the public into electronic services to be part of the e-government services platform.
His Excellency also directed the necessity of strengthening coordination between ministries and government agencies that participate in implementing programs and projects emanating from the strategic plans.
Qatar in recent years has achieved many successes in implementing e-governance projects and it was due to these electronic services that remote working system worked smoothly during COVId-19 restrictions phase.
Crisis Management and Business Continuity Plan in the State of Qatar supports remote work system thanks to government shared services and infrastructure readiness to providing electronic services to individuals and businesses, said a recent tweet of the Ministry of Transport and Communications.
The government shared services which ensure smooth sailing of remote working and continuity in business include Government Network, Government e-Correspondence System, Government Data Exchange, Government Data Center, Government Contact Center ‘109’, and SMS Gateway among others.
There is availability of over 1,000 digital services and 40 smartphone apps by government entities as well as regular update of all services via Hukoomi.
Meanwhile, the Ministry of Administrative Development, Labor and Social Affairs has announced the launch of two new online services, as of Sunday, on its website.
The two new services are requesting a work permit (issuance of a work card) for those who are on the residency of their relatives, and changing the profession, which benefits residents who wish to issue a new work permit or renew, cancel and extract a replacement for a lost one.