Hamad International Airport (HIA) continues to reach new milestones even in these difficult times. At the time when other entities in the field of aviation are scaling back their operations, HIA has taken several measures to make passengers journey safe and boost their confidence while travelling.
The world- class airport announced on Tuesday that it had become the first entity in the world to achieve independent verification from BSI (British Standards Institution) for its implementation of COVID-19 ICAO Aviation Health Safety Protocols. The verification was conducted following successful audits for Compliance to International Civil Aviation Organization Civil Aviation Recovery Taskforce ICAO CART.
This important achievement marks the State of Qatar as the first country in the world to be verified by BSI for its COVID-19 Aviation Health Safety Protocol Implementation.
HIA has many other certifications from HIA in the past. In 2018, HIA achieved ISO/IEC 20000:2011 certification, the international gold standard for excellence in IT Service Management and an ISO 55001:2014 certification, the international standard for asset management, making Qatar’s airport the first in the Middle East to achieve this certification from BSI.
The ISO/IEC 20000:2011 certification demonstrated HIA’s efforts in establishing necessary controls and procedures to consistently deliver cost-effective and high-quality IT services, ultimately enabling world-class experiences to more than 30 million passengers transiting through the airport every year. The ISO 55001:2014 certification was awarded to HIA based on the airport’s continuous efforts to deliver excellence in safety and passenger experience across the airport, through best practice management of physical assets and infrastructure.
ISO certifications are international benchmarks that highlight strong Business Continuity Management System parameters to deal with disruptive incidents, in order to continue operating essential functions.
HIA’s operational excellence has also been validated by several awards it has won in the past. HIA, early this year, was ranked the “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. As global travel slowly resumes, Qatar’s airport continues to focus its efforts on the normalization of travel by focusing on boosting passenger confidence through introducing the safest and most convenient travel experience. The certifications demonstrate airport’s ability to keep critical operations up and running during times of crises.
HIA’s recent achievement is proof that the airport is operationally resilient and is able to continue its operations while reducing the likelihood of disruptions in the face of an unprecedented crisis like the COVID-19.e
