QRCS officials with the accreditation certificate during the event.
Doha, Qatar: Qatar Red Crescent Society (QRCS) recently held a ceremony to honour its Medical Affairs Division staff who effectively contributed to its platinum-level accreditation by Accreditation Canada.
QRCS passed the final survey at the four Workers’ Health Centers, operated by QRCS under a cooperation agreement with Qatar’s Ministry of Public Health (MoPH).
The ceremony was attended by Yousef bin Ali Al Khater, President, Faisal Mohamed Al Emadi, Acting Secretary-General, Abdullah Sultan Al Qattan, Executive Director of the Medical Affairs Division, senior heads of department, employees, and medical professionals.
Al Khater described the accreditation as a new achievement made by the Medical Affairs Division, inspired by QRCS’s long history, as well as its local and international track record.
“This international accreditation would translate into more trust from the government and other partners in QRCS’s capabilities and efficiency, through the adoption of the best practices and strategies of health care management, to ensure optimal primary health care services for the public,” added Al Khater. Emphasising the importance of honouring those working hard and making exceptional efforts, he urged everyone to be more creative and dedicated, in order to maintain QRCS’s leading position and good reputation in social, medical, and humanitarian arenas.
Over the past 17 months, 10 primary teams from QRCS worked to meet all requirements, which included nine standards and 891 criteria, with no external consultation. The cycle involved readiness assessment, simulated survey, and final survey, with QRCS scoring 97.8%. QRCS obtained 100% scores in Dental, Pharmacy, and Service Excellence, as well as less scores in Laboratory, radiology, Infection Control, Leadership, Governance, and Primacy Care. Other domains where QRCS scored 100% were quality, finance, human resources, information technology, engineering, biomedical devices, and emergency preparedness.
The critical success factors included leadership support, strategic preparation, teamwork, team structure, accountability, and competency.
In particular, the surveyors commended QRCS’s collaborative working relationships, pride in helping and serving others, and high level of knowledge regarding quality concepts among department heads.
The achievement comes just after QRCS’s ISO 9001:2015 certification (quality management system), as a result of the Board of Directors’ special attention to organisational development, governance, transparency, and administrative excellence.
