Image used for representational purposes only
Doha, Qatar: A 10-year-old girl spent over £2,500 ($3,000) on the popular online game Roblox after changing her mother’s iPad password without her consent.
Denbigshire, UK resident Georgina Munday said that her daughter – who has autism – had been spending long hours playing on the family tablet due to her being off school for a while and having faced educational problems.
Roblox is a free-to-play game but has micro-transactions for items such as clothes for characters and other things that can be unlocked by in-game payments.
The daughter had spent the £2,500 in smaller £20 increments.
Munday at first believed her daughter’s account was hacked but soon found out that it was the daughter herself who had changed the password and allowed the in-app purchases.
The 44-year-old mother then rang up Tesco Bank and was told that the bank could do nothing because “it was my daughter.”
Munday contacted Apple, who reportedly “only read her their terms and conditions.” She contacted the BBC after that, specifically the 'You and Yours' consumer programme which took her case. After then, Tesco Bank apologized to the mother and gave her a full refund.
"I cried. It was just a relief, a weight off my shoulders," she said, adding that she was unemployed. She encouraged other parents to be “vigilant”.
