Doha, Qatar: Vodafone Qatar has recently launched a user friendly ‘e-KYC - Electronically Know Your Customer’ registration process for customers via the My Vodafone mobile application.
The easy, secure, and eco-friendly digitised solution enables customers to purchase a new SIM card or transfer their current numbers regardless of the provider via Mobile Number Portability (MNP), and allows customers to complete the verification of ID documents, including QID for instant connection to the Vodafone network.
With the launch of e-KYC exclusively on the My Vodafone App, customers can complete their Vodafone SIM or eSim card purchase from a mobile phone without visiting a store, through simple steps using their IDs.
The digitised registration process using AI for new mobile connections, will help customers to join Vodafone services at any time, and from anywhere, and will also be a step forward to achieve the company’s goal of contributing to the digital transformation in Qatar, in line with Qatar National Vision 2030.
Selda Bostancioglu, Commercial Operations and Digital Director at Vodafone Qatar added “At Vodafone we are committed to maintaining our position in the industry by making world class infrastructure investments, operating our business with integrity and focusing on data protection. Our aim is to empower customers and offer a seamless digital experience. This initiative will supply an innovative customer-centric solution using e-KYC journeys powered by Artificial Intelligence and eSim technology, which perfectly illustrates Vodafone Qatar’s commitment to sustainability through disruptive innovation.”
