Since the launch of the Passport Companion feature on the Ooredoo App in 2016, Ooredoo has seen a significant rise in the number of customers using the app for their roaming needs. Thanks to the introduction of the passport feature, almost 50 percent of Passport Card subscribers now prefer to use the Ooredoo App to subscribe, check their balance, and top-up their Ooredoo Passport allowances. To ensure that the service meets the growing demand from users, Ooredoo has today announced that an updated version of the Ooredoo App is now available with enhanced Passport features.
With the new features, while overseas, the main screen of the users Ooredoo App will change to display their Passport balance only.
To make things even simpler, Ooredoo has also introduced the Ooredoo Passport widgets for iOS and Android, which allow subscribers to check their Passport balance without having to open the Ooredoo App via their phone. The Passport Companion feature was designed to significantly improve the user experience for roaming customers, and Ooredoo App users can now easily view the standard roaming rates for calling and messaging in the country they are visiting beforehand via the ‘Travelling’ tab, as well as the networks that are compatible with the Ooredoo Passport. The Ooredoo App is available for free download on Google Play or iTunes for customers who have iOS 8 and above and Android 4.4.4 smartphones now.
