DOHA: Qatar’s exclusive GMC, Cadillac and Subaru dealer, Mannai Auto, is driving a new campaign that encourages motorists to use only genuine parts.
The group, which has after-sales facilities in Doha, Bin Mahmoud, Al Wakrah, Umm Salal, Umm Al Affei and Al Rayyan (Industrial), is highlighting the importance of using genuine parts for the vehicles, said a statement.
The campaign, which runs till May 7, offers vehicle owners the opportunity to get back QR150 for every QR500 spent on auto parts and labour for 2012 and earlier models.
The offer is valid only for repairs inside Mannai Service Centres. As part of that project, Mannai is offering genuine parts with a one-year manufacturer guarantee.
Majdi AbuAwad, Senior Manager, Parts Division, said: “Having and using genuine parts under warranty gives considerable peace of mind and safety to the motorists. Using original parts will last longer, and this will save them the added expense of potential repairs and replacements over the long-term.”
Ivor D’Cunha, Auto Group Senior General Manager - Operations, said: “Customers will have the added guarantee that they are getting best service from a company such as Mannai. We are a trusted dealer, having won so many customer-related awards for After Sales services.”
The company recently reaped a prestigious Service Award, marking its long and exceptional performance as an exclusive dealer to General Motors.
The 64-year relationship between Mannai Auto and General Motors was underlined by the dealer’s outstanding after-sales performances.
Mannai Aftersales achieved the first and second places in Q1 2017 in the “Service and Parts Excellence Program” under Parts Manager & Service Manager categories. Besides, Auto Parts also secured the first place for “Retail Parts Consultant” category. For H1 2017, Auto Parts topped the “GM MEO Accessories” and were ranked the best in the Middle East. Mannai was also ranked in the Top 5 GM Middle East Dealers in the 5 years’ service retention Key Performance Indicator and GM Middle East Service Satisfaction Survey. For more information about the campaign contact Mannai on 800 1808.
