Doha: QDVP, a leader in paid parking operations, and smart facilities management is making a strategic shift by putting Mawaqif Qatar App at the heart of its digital platform to enhance innovation and customer experience in support of Qatar National Vision 2030.
QDVP spearheaded a new approach by developing Mawaqif Qatar App, the first app offering a fully digital parking experience by providing hands-free access to off-street parking and putting in place contactless payment. Moreover, QDVP is transforming into a digital factory for all its business lines via ticketless valet systems, 360 for centralisation and remote management, and much more.
“The technological, marketing and digital added value is a key driver of our company growth. We are going to strengthen our position and accelerate our digital transformation by harnessing Mawaqif Qatar app and our expertise, exclusively for the Qatari market”, said QDVP CEO, Gilles Guillochon.
Mawaqif Qatar App, currently available on Apple store and Google play store, is the first App in Qatar for ticketless access, where the customers after signing up, registering their credit card and vehicle details are able to access any of our parking facility, recognised by license plate recognition, with the option to settle the parking fees at any time via the App, while benefiting from promotional rates. It is also worthwhile mentioning that the platform has been obtained the Theqa trust mark of the Ministry of Transport and Communications.
Likewise, our ticketless valet system, it is first of its kind, where the customer doesn’t get a paper ticket, rather a digital ticket via SMS, including a link to retrieve the car and pay online, change the pick location, maintain a digital receipt, and get in touch with our customer service team at any time.
More digital services are being developed, including the remote management of car parks, digital enforcement tools, and electronic toll gating all via the Internet of Things (IoT).
Nevertheless, QDVP will remain up to date with digital transformations, whilst anticipating all the operational requirements for electric vehicles and autonomous cars as an example and keeping in mind the improvement of customers experience and their individual mobility.
QDVP, with its trademark Mawaqif Qatar, is a smart facility manager and car park operator, managing emblematic projects such as Hamad International Airport, Hotel Park, Mandarin Oriental Hotel, and Msheireb Doha Downtown car parks, with a balanced focus on technology as well as customer service.
