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From left: Ramil Mariano, Ala Aeldien Mohamed, Mohamed Abu-Mussa, Abdul Hameed Mohammad Ameen, Rashid Andaila, Mounir Fahmi, Abdulrahman Al Bakri, Roberto Perez and Abdalla Abdelgadir at the event.
DOHA: A member of the ambulance team at Hamad Medical Corporation (HMC) has been honoured with a prestigious award for his efforts in guiding a man to assist his pregnant wife deliver their baby.
Abdul Hamid Mohamed Ameen, Emergency Medical Dispatcher (EMD), won ‘Dispatcher of the Year’ awarded by the International Academy of Emergency Dispatch’s (IAED) annual Middle East Navigators conference in Doha recently.
Ameen won the award for his efforts in helping a man assist his pregnant wife deliver their baby by walking him through the crucial instructions during an emergency call.
Fellow dispatcher Mohamed Abu Mussa was also lauded for his excellence and commitment to his job, having scored the highest compliance scores, which are part of quality initiatives at the Ambulance Service, for nine months in a row.
IAED covers more than 3,100 emergency centres across the world and its members annually receive more than 70 million emergency calls. It also offers internationally accredited training courses for dispatchers and other emergency professionals.
Rashid Andaila, Director of Public Relations at Ambulance Services, said the organisation works tirelessly to deliver a timely response in all emergency cases and the case involving Ameen highlights the critical role the community can play in an emergency.
“It is important when calling 999 to give as much information as possible, including a detailed location and other crucial details to our medical dispatchers to enable them to get assistance to you as soon as possible. You must help us help you,” he said.
People are being urged to dial 999 immediately in case of an emergency as part of HMC’s new campaign to raise awareness of the critical role the Ambulance Service plays in the community.