DOHA: Hamad Medical Corporation (HMC), in partnership with the Institute for Healthcare Improvement, a leading innovator in health and healthcare improvement worldwide, yesterday launched the second annual Middle East Forum on Quality and Safety in Healthcare at the Qatar National Convention Centre.
The forum was opened by HMC’s Managing Director Dr Hanan Al Kuwari and was attended by senior healthcare leaders from Qatar and overseas.
Around 3,000 healthcare professionals are attending the three-day forum to learn, collaborate and be inspired to deliver the best patient experience. Delegates will learn about the ‘science of improvement’ including research contributing to the development of tools as well as methodologies designed to enable positive and sustainable change.
Dr Hanan in her opening speech reaffirmed HMC’s role as the leader in quality healthcare improvement in Qatar. She explained the importance of the forum in providing a platform for knowledge sharing amongst healthcare professionals which would build upon the work of HMC’s Centre for Healthcare Improvement.
“Hamad Medical Corporation has been on a journey of continuous transformation to ensure the best possible care for our patients. The best healthcare organisations in the world focus on quality and safety. HMC is the leader in quality improvement in Qatar and we are always looking for ways to improve,” she said.
“The Middle East Forum on Quality and Safety in Healthcare is shaping up to be the region’s leading conference on healthcare improvement and HMC is at the forefront of delivering health advancements to the people of Qatar. HMC is delighted to host this event and we warmly welcome distinguished healthcare professionals from Qatar, the region, and around the globe,” she added.
The opening ceremony was followed by the first plenary session, delivered by Maureen Bisognano, President and CEO of the Institute for Healthcare Improvement, who talked about how healthcare professionals can adapt their approach to care by focusing more on the patient’s needs.
“Working closely with patients and families can also produce better designs for care,” Bisognano stated.
The topics and discussions included in the Forum covered subjects such as Innovation for Driving Improvement, Early Warning Systems: Scorecards that Save Lives, The Role of Leaders in Building a Culture of Continuous Improvement and Leadership Skills for Nurses.
Delegates also heard from keynote speaker Dan Heath, leading author and Senior Fellow from the Duke University CASE School of Business in the USA.
Heath, co-author of Switch: How to Change Things When Change Is Hard, which debuted at number 1 on the New York Times and Wall Street Journal bestseller lists, also held a lecture similarly titled Switch: How to Change When Change is Hard. The lecture’s aim was to enable delegates to identify the mechanics of human behavior that could help them identify positive healthcare changes in their own areas of responsibility.