Doha: Vodafone and the Ministry of Interior yesterday announced that Vodafone customers can now access Metrash2 services.
“We are delighted that our customers can now sign up to Metrash2 and access the huge amount of services from the comfort of their home or office.
“Vodafone always aims to provide its customers with hassle -free services and Metrash2 is a major addition to our range of services,” said Sheikh Hamad bin Abdulla Al Thani, Senior Business Development Manager, Vodafone Qatar. To activate Metrash2, customers need to send an SMS (from a mobile registered in their name) to 92992 with their Qatari ID number and expiry date.
“The ministry always strives to provide citizens and residents with convenient services and it is important to us that Vodafone’s customers gain access to Metrash,” said Colonel Abdulrahman Ali Al Malki, Assistant Director of Information Systems at the ministry.
Vodafone customers will have the option of signing up to the basic Metrash services that provides information such as the status of their documents, expiry and renewal dates through text message.
With Metrash2, customers, via their smartphones, can have access to 60 services, including information about traffic-related, visit visa and residency services.
Traffic information customers will get include renewal of driving licences, replacement of lost driving licences, vehicle road permit, vehicle exit permit, transfer of vehicle ownership, transfer of number plates and certificates for various purposes.
Visit visa, under personal and corporate sponsorships, information include follow-up of applications and approvals, queries on issues such as status of application, valid visa for use, visa violation and used visas.
Residency services include issuance of exit permits for company-sponsored or personally-sponsored individuals, renewal of residency permit for both, cancellation of the residency, changing data of expatriates’ passports and separation of dependents from an expatriate’s passport.
Other services customers can get include activation and renewal of the e-Gate card and queries on travel movements, owned companies, number of expatriates under sponsorship and owned vehicles.
Metrash2 users can look for the ministry’s service centres from their smartphone for communication. They will get instant notifications through SMS on their registered mobile number, indicating the status of their applications. The Peninsula