Sylvia Candra, Digital Marketing Communication Manager, Indosat, with the ‘Best Mobile Financial Service’ award.
DOHA: Indosat, part of Ooredoo Group, was awarded “Best Mobile Financial Service” for its mMoney initiative, Dompetku, at the Telecoms.com awards ceremony in Barcelona this week.
The awards recognise innovation and excellence in the global communications industry.
Indosat, the second largest telecommunication operator in Indonesia by revenue, launched its Dompetku Mobile Wallet and Mobile Money Service in July last year in partnership with QNB Kesawan.
Dompetku is a mobile money service in Indonesia available on smart, feature and basic handsets. The service is designed for Indonesia’s unbanked and under-banked communities, which account for approximately 60 percent of the population. Providing these customers with access to a comprehensive suite of mobile financial services, Dompetku offers a low cost alternative for spending and payments for people who do not have bank accounts or easy access to financial services.
Ooredoo Group has more than one million customers using Mobile Money services across the group and has launched services in Indonesia, Qatar and Tunisia.
Alexander Rusli, CEO, President Director and Director of PT Indosat tbk, said: “Part of our mission is to reach out to under-served communities across Indonesia, and it is very gratifying to receive international recognition for our efforts with Dompetku. In less than a year, the service has grown to be one of the most trusted and convenient financial services in the country, particularly for people who previously had very limited options.”
Dr Nasser Marafih, Group CEO, Ooredoo, said: “Across our footprint, Ooredoo is delivering mobile money services to the people who need them most. This international recognition for Indosat’s efforts stands with other global awards we have received over the last year, and demonstrates our commitment to human growth throughout our operations.”
Indosat has received a number of national and global awards for its diverse range of customer-centric services in recent years, supporting human growth and development across the large and diverse Indonesian market.