Doha: Customers in Kuwait are set to benefit from a series of new initiatives following the roll-out of the Ooredoo brand earlier this month.
Kuwait became the latest market to adopt the Ooredoo brand, following successful launches in Qatar, Algeria, Tunisia, and the Maldives. Customers in each of these markets have seen tangible improvements in their services resulting from the arrival of the Ooredoo brand.
The roll-out has brought Ooredoo customers benefits, including the ‘My Offer’ service for prepaid customers, which recommends specific products based on usage patterns. Ooredoo is also launching reward-based data packages, pre-paid and other smartphone plans to enhance the customer experience.
Ooredoo held a special ceremony which opened by Sheikh Abdullah bin Mohammed bin Saud Al Thani (pictured), Chairman of Ooredoo, and was attended by ministers, dignitaries, key customers and partners
“The roll out of Ooredoo in Kuwait has been a major success. Ooredoo is looking to take the lead in all our markets, offering best-in-class data and digital services, and delivering the full benefits of 4G and fibre solutions for businesses and consumers. By bringing our Kuwait team closer to the whole Ooredoo family of operations, we are able to leverage significant economies of scale and shared resources and ensure that the benefits are passed on to our customers,” said Sheikh Abdullah.
“Our customers are already beginning to see the results with the recognition from independent sources that we have the best network in the country. The arrival of Ooredoo further enables us to deliver the digital services that will transform every aspect of our customer’s daily lives,” said Abdulaziz Fakhroo, General Manager and CEO in Kuwait.